FAQs
If I am a POP borrower where will I pay my first monthly amortization?
Your first monthly amortization payment was advanced by DDC Land, therefore, you have to pay it through DDC Land. It forms part of your equity payment.
When is my monthly payment due?
Your monthly due date is on or before the date when your loan has been taken out.
Example: Loan take-out date is January 17, 2008, therefore, your monthly payment due date is on the 17th of the following month and every 17th thereafter.
How many days before a unit will be taken-out from Pag-IBIG upon delivery?
Seven (7) days is the longest, provided the documents are complete and have no findings.
What do we mean when we say that the buyer is in arrears?
It means that the borrower’s monthly amortization payment with Pag-IBIG is not updated.
What if the borrower is no longer interested to continue the loan?
Buyer must submit a cancellation letter indicating the reason why.
Where do I pay my arrears?
Borrowers in arrears must pay directly to Home Development Mutual Fund (Pag-IBIG Head Office, Atrium, Makati Avenue, Makati City). A copy of your Official Receipt should be faxed or furnish ed to Pag-IBIG Head Office for verification/confirmation if payment is made in Pag-IBIG branches.
What is buyback?
Buyback means HDMF will return the ownership of the property to the developer and developer is obliged to return the payment to HDMF with penalty and interest. Notice of Buyback is released to the developer as well as to the member if he/she has accumulated three (3) months default in payment.
What is SPA?
SPA means Special Power of Attorney. This is granted to the person chosen by the principal buyer to act, cause and implement transactions in Pag-IBIG as well as to DDC Land Inc.
What should the buyer do if he received a notice of buyback?
The buyer needs to settle the entire arrears as soon as possible to avoid additional interest and other penalty charges and possible buyback of the account.
What is needed for Meralco to be installed in the unit?
Move-in Clearance is needed for Meralco installation. Upon issuance of the Clearance, the Meralco Coordinator at the Site will go to the Meralco Office to file installation of the meter base. Meralco will inspect the unit and upon approval, installation will be scheduled. Please allow 30 days for this process.
What is “notice of buyback” or NOB?
NOB is sent by HMDF to borrowers and to the developer informing both parties that the account is due for buyback.
Will there be a time that Pag-IBIG amortization and Equity be paid at the same time?
Most of the time. But if the buyer reserved on the pre-selling stage and starts paying his /her equity thirty (30) days after the reservation, the buyer may have finished or shortened the paying period of equity before the start of his monthly amortization with Pag-IBIG.
What is a technical folder? When and how can a buyer request for a technical folder?
A Technical Folder is a document file of a buyer for his housing loan which consists of the following: HLA, CTS, DOA, PN, LMA, DOAS, H4–74, DOAS H4 75, MSVS, NOA, TCT, DISCLOSURE, ES, PLCQ, CONFORMITY TO ASSIGNMENT OF CTS, CERTIFICATE OF ACCEPTANCE, BUYERS’ ACCEPTANCE, BASIC COMPUTATION. It can be requested after the unit is taken-out from Pag-IBIG and can be released at once upon its availability.
PAG-IBIG WIDE NETWORK OF BRANCHES
WIDE NETWORK OF BRANCHES
The Pag-IBIG Fund has 35 branches nationwide to bring its services closer to over seven million members.

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